Testimonials

“My family and I cannot thank the staff of Lotus Palliative Care enough for all that they do for my mum and for me, as her carer. Every morning we are gifted with the presence of wonderful nurses. The care, support, understanding and professionalism are second to none. Their sound knowledge and understanding of aged care is transferred into everything that they do and mum lights up every morning when she sees her nurses. Thank you to ALL of the Lotus Palliative Care team for everything that you do.”

Christine Bush

“Our family is very grateful for the wonderful and professional care Sam and Whenua gave my son in his last week on this earth. We are also very grateful to you both for your kindness and the speed and efficiency with which you arranged for him to have care. He was loved and loving and is now at peace.”

Anonymous

“Our family is deeply grateful for the Palliative Care Team who supported us through our darkest time of nursing our precious mother, through the final phase of her life, in the comfort of her home. We extend a tremendous ‘Thank you’, from the bottom of our hearts, to the amazing dedicated staff who always provided an exceptional quality of loving care and ongoing support. The team’s understanding, advice and medical knowledge was priceless. They made us feel confident and relaxed and offered a twenty four hour service.

The team’s commitment, sensitivity and professionalism was invaluable. Our mother and family always felt important, developing trusting relationships over a short period of time, making us feel like family. The team were honest, gentle and happy, with offering a big sprinkling of humour. If it wasn’t for the Palliative Care team our mother and family would not have had this unique experience of farewelling her in such a loving environment. Our family feel very privileged to have had these positive, peaceful memories. We could not have done this without this team of angel. We pray this service continues for other families to experience this privilege.”

Sonia Woods and Davina Mason

“I have utilised the home Palliative care services provided by Lotus Palliative Care for the past 5 months. I have also used Aged Care services from several other providers. Lotus provide a level of service for my chronic lung condition which gives me the comfort to manage at home living on my own. Every team member that has provided support to me has done so with empathy and a focus on ensuring I maintain my dignity in this stage of my life. I highly recommend Lotus Care if you are looking for a compassionate and experienced team that give you confidence and comfort.”

Audrey McCabe

“I want to thank Megan and the team for the wonderful support and care they have been providing me since July. I was diagnosed with early stage breast cancer at end of June and the team at Lotus have been there with me through my journey. Although my prognosis is not terminal, I have required support post surgery with dressing changes, then support with an infection and general support with recovery, then when I started Chemo, I needed weekly injections and again general support and guidance. It has been a very scary time for me and to know you have the support of the team at Lotus to talk to or visit when required it has helped me through this immensely and not sure I could have managed to be where I am today without their support. I cannot recommend Megan and the team at Lotus enough and gives me great comfort to know I have their support and medical expertise through the remainder of my journey.”

Anne

“I found Lotus Palliative through the local paper for Palliative Care Week. From the first phone contact with Lulu, I knew they were the team for my client. Lulu showed professionalism, respect, knowledge and compassion throughout the conversation and the groundwork was set. Lulu and Megan met us in the hospital and from that moment they organised discharge, doctors, medications, treatments, transition back home, everything that we required. Both Megan and Lulu have beautiful presences about them, combined with a calm, confidence brought about from professional experiences and being passionate about their work. Both clinical managers have excellent communication skills in organising medications, and what other supplies my client needed. Nothing was ever a problem, they explained and directed the family clearly, safely and compassionately, throughout the whole time. They involved us in all discussions and listened to concerns, answered questions and explained each step. Allowing us to give my client the peaceful, dignified passing that she wished for.”

Kate

“Thank you so much for the care and comfort that you provided for both myself and MUM at such a very difficult time. Under the compassionate guidance of Lotus Palliative Care we were visited everyday. Not only was I shown how to help treat Mum and monitor symptoms the most important job of all was to keep her as comfortable as possible. Without Lotus’s support, we would never have been able to give Mum her final wish. Again, I cannot Thank you enough. Absolute Angels!”
Kim